Get in Touch With Ham Lake Garage Door Pros

Who Does the Work

When you call, you're talking to someone who works on garage doors in this area, not a dispatcher reading from a script in another state. Most of the houses here went up between 1960 and 2003, with the median sitting around 1984, which means a lot of original torsion springs and openers nearing the end of their service life. We work on that housing stock daily - one-piece and sectional doors, chain-drive and belt-drive openers, side-mount and center-mount torsion hardware.

We get calls from Columbus, four miles east, and East Bethel, seven miles out, as often as we do from inside Ham Lake proper. Circle Pines, Centerville, and Oak Grove round out a lot of our week too. If your address falls somewhere in that stretch, we're not driving out of our way to get to you.

We don't do sales pitches over the phone. You tell us what the door is doing - won't open, won't close, makes a grinding sound, the spring let go - and we tell you what that usually means and roughly what it costs to fix before anyone shows up.

Work We Turn Down

We don't touch doors where the opener has been modified with aftermarket wiring that isn't to code, and we won't put a new motor on a track system that's bent or racked - the track gets fixed first or the new opener just fails the same way. We also don't do commercial rolling steel doors or fire-rated doors; that's a different trade with different hardware entirely.

If a door is old enough that parts simply aren't made anymore, we'll tell you that straight instead of trying to source something that doesn't exist. Given that a lot of the doors in this area date back to the 1980s and 90s, we run into this more than you'd think. Sometimes the honest answer is a full replacement instead of a repair that won't hold. We'd rather say that upfront than bill you for a patch job that fails again in a month.

What We Are Called Out For

Broken torsion springs on double doors are the single most common call, especially on homes built in that 1960-to-2003 window where the original spring has simply run out of cycles. Cold is hard on these doors - a steel panel that's stiff and brittle at the start of winter can crack if it's forced on a track that's lost its lubrication. We see openers quit in the cold too, usually a capacitor or a drive gear that's worn down from years of extra strain against frozen weatherstripping.

Across the 75,618 households we could reach in this service area, 45,198 are owner-occupied houses - the kind with an attached garage and a door that takes a beating all winter and then gets asked to work flawlessly again come spring. We also get calls for off-track doors, snapped cables, and rollers that have worn down to bare metal. With a median household income of $100,011 in this area, most jobs we take on end up being full opener or spring replacements rather than small patch repairs - people here tend to fix it right the first time instead of calling back in six months.

Contacting Us

Call 763-298-0981. If we're mid-job, leave a message with what the door is doing and we'll call back the same day. We're based at 13352 Aberdeen St NE, Ham Lake, MN 55304, and that's where parts and trucks stage out of before heading to a job.

When you call, have the brand on the opener if you can see it, and whether the problem is the door itself or the motor - that alone cuts a lot of guesswork out of the first visit. We quote the job on the phone when we can, and we confirm it in person before any work starts. No work happens without you knowing the number first.

Frequently asked questions